Institute of Chinese Herbology - Bringing 5000 Years of Healing Wisdom to the West


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Refund Policy

Institute of Chinese Herbology's Return Policy
Our goal is to satisfy our customers by refund, or repair, as outlined in this policy.
 
Refunds
We accept returns within 15 days after purchase of Computer Disks (CD's), notes, herb samples, and binders. Customer must obtain a Return Authorization by calling ICH at (800) 736-0182. All materials must not be damaged in any way. A 15% restocking fee will apply. Postage will be at the customer's expense. Any CD's that are damaged in delivery will be replaced at no-charge to the customer. Downloaded classes generally cannot be given a refund but each instance will be reviewed on an individual basis.

Repair
Any CD's that are damaged in delivery will be replaced at no-charge to the customer. ICH is not responsible for damage of CD players playing CD's.
 
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This web site and the information, names, images, pictures, logos and icons regarding or relating to products and services is provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind, whether expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Any material downloaded or otherwise obtained through the use of this web site is done at your own risk and discretion and you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or use of any such material. You expressly understand and agree that in no event shall Institute of Chinese Herbology, its affiliates, contractors or their respective employees or agents, be liable for any damages whatsoever, whether in an action of contract, negligence (tort) or any other cause of action or theory of recovery whatsoever, arising out of or in connection with the use or performance of this web site, including without limitation, liability for any special, indirect or consequential damages resulting from loss of use, data or profits or otherwise, even if Institute of Chinese Herbology Has been advised of the possibility of such damages.